The second-hand marketplace Users Express Displeasure About Sizing Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its measurement guidelines for women's and children's garments failing to inform all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with similar services.
The platform has recommended to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Modifications
Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as size 20β22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
A different user, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification to its shipping options after backlash from users.